Deposits & Withdrawals

Depositing digital assets into your Ledn Transaction Account is straightforward and secure. You can deposit BTC, USDC, ETH, or USDT using the following steps:

Step-by-Step Guide:

1. Log in to your Ledn account at https://ledn.io/ 
2. Select your Transaction Account (BTC, USDC, ETH, or USDT).
3. Click the "Deposit" button.
4. For USDC, USDT, or ETH, if this is your first time depositing, generate a deposit address.
5. Copy the address or scan the QR code to ensure accuracy.
6. Send the funds:
   • For BTC, ensure you are sending via the Bitcoin network.
   • For USDC, USDT, or ETH, ensure you are using the Ethereum network (ERC-20).
7. Your deposit will appear once confirmed:
   • BTC deposits: Require 6 confirmations.
   • USDC, USDT, or ETH deposits: Require 10 confirmations.

⚠ Important: Ensure you are using the correct network for deposits. Sending funds via unsupported networks may result in permanent loss.

You can withdraw BTC, USDC, USDT, or ETH to an external address by following these steps:

Step-by-Step Guide:

1. Log in to your Ledn account.
2. Select the Transaction account (BTC, USDC, USDT, or ETH) 
3. Click the "Withdrawal" button.
4. Enter the withdrawal amount and the destination address.
5. Insert your 2FA code (if required).
6. Click “Submit.”

⚠ Important: Always send BTC to a Bitcoin on-chain address and USDC/USDT/ETH to an ERC-20 Ethereum address. Sending assets to incorrect or unsupported addresses may result in loss of digital assets.

If your withdrawal request has failed, here are some common issues and solutions to help you resolve it:

1. Browser Compatibility: Ensure you are using Google Chrome. If you're having trouble, try switching to incognito mode or using a different browser.
2. Minimum and Limit Amounts: Verify that the amount you are trying to withdraw meets Ledn’s minimum withdrawal amount and does not exceed the withdrawal limit for the asset (BTC, USDC, USDT, or ETH).
3. Correct Address: Double-check the withdrawal address for accuracy. Ensure there are no blank spaces before or after the address or the amount.
4. Safelisted Address Modifications: Have you modified (added, removed or edited) any of your safelisted addresses in the past 48 hours? If so, withdrawals to any external address may be temporarily disabled due to the 48-hour cooldown period. You’ll need to wait until the cooldown period expires before attempting the withdrawal again.

Tracking your transaction history on Ledn is easy. Follow these steps:

1. Log in to your Ledn account.
2. Go to the "Transaction Account" section of your dashboard and click the selected asset (BTC, ETH, USDC or USDT Transaction Account).
3. Download your deposit and withdrawal history as a CSV by clicking the “Download CSV” button.

This will help you maintain a record of your transactions for financial planning or reporting.

• BTC withdrawals: No Ledn fee, but Bitcoin miner fees apply.
• USDC/USDT withdrawals: A flat fee of 15 USDC or 15 USDT.
• ETH withdrawals: A flat fee of 0.009 ETH.

Check the Rates and Withdrawal Terms page for additional information.

Withdrawal limits for each asset type:

• 100 BTC or 100 ETH every 7 days.
• 1,000,000 USDC or USDT every 7 days.

Minimum withdrawal amounts:

• • BTC: 0.0005 BTC
  • USDC/USDT: 15 USDC or USDT
  • ETH: 0.009 ETH

Check the Rates and Withdrawal Terms page for additional information