Ledn is committed to ensuring compliance with regulatory standards to maintain a secure financial platform. Occasionally, you may be required to provide additional documentation to verify your Source of Wealth (SOW) and Source of Funds (SOF). This helps maintain the safety and integrity of our services.
Why Is Additional Documentation Required?
As a registered Virtual Asset Service Provider with the Cayman Islands Monetary Authority (CIMA), Ledn adheres to strict Know Your Customer (KYC) and Anti-Money Laundering (AML) protocols. Part of this process includes collecting documentation to verify the origin of assets associated with your account. This is to ensure both transparency and compliance with local and international regulations.
What Documentation Might Be Required?
If your account is under review, you may need to provide specific documents to demonstrate the origin of your funds. The requested documents will depend on your funding source and should meet these criteria:
- Identify the origin of your funds: Show when, where, and how you obtained the assets held on the Ledn platform (e.g., funds in your Transaction account, Growth account, DCN, or as loan collateral).
- Display your legal name as it appears exactly on your Ledn profile.
- Be unaltered and authentic.
- Be recent (typically no more than 90 days old) when applicable.
Examples of Accepted Documentation Types
Depending on the source of your funds, acceptable document types include: Recent bank statements, latest payslip, sale contract, title deed, etc.
How to Submit Your Documentation
- Access the Document Submission Section: Log in to your Ledn dashboard, where you will see a banner if your account requires document submission.
- Upload Your Documents: Use the banner feature to submit clear images or PDFs of your required documents.
Upon submission, our compliance team will review your documents within 48 business hours. If additional information or clarification is needed, a Ledn agent will reach out to you directly.
What If My Account Is Suspended?
If your account has been temporarily suspended, this likely indicates that additional SOW or SOF verification is required. To resolve the suspension:
- Upload the Requested Documents: Follow the steps above to submit all necessary information as soon as possible.
- Await Verification: Account suspension will be lifted once the review process is complete and all documentation meets compliance standards.