Ledn offers several account security features that help you protect your account from unauthorized access. To keep your account safe, we recommend enabling the following security measures:
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Enable Two-Factor Authentication (2FA):
- Two-Factor Authentication (2FA) adds an extra layer of protection to your account by requiring a time-based code in addition to your password. We highly recommend using Token-based 2FA via an authenticator app like Google Authenticator or Authy, as it provides more security than SMS-based 2FA.
- You can set up Token-based 2FA by navigating to the Security Settings in your Ledn dashboard and following the steps to pair your account with an authenticator app.
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Enable Wallet Address Safelisting:
- Use wallet address safelisting to secure your withdrawal process. By enabling safelisting, withdrawals can only be made to pre-approved wallet addresses, minimizing the risk of unauthorized transfers.
- You can activate this feature in the Security Settings of your account.
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Set Up an Anti-Phishing Phrase:
- Create a unique anti-phishing phrase to appear in all official emails from Ledn. This helps verify the authenticity of communications and protects you from phishing attempts.
- You can configure your anti-phishing phrase in your account's Security Settings.
What Else Can I Do to Protect My Account?
- Use Strong, Unique Passwords: Create a password that is difficult to guess and avoid using the same password for multiple accounts. Consider using a password manager to keep track of your credentials securely.
- Monitor Account Activity: Regularly review your account activity for any unusual transactions. If you notice any suspicious activity, report it immediately.
- Never share your passwords or authentication codes. Ledn will never request your password or personal security codes through email.
- Stay Updated: Be aware of the latest security practices and potential threats such as phishing attacks, SIM-swaps, and other fraud attempts.
What Should I Do If My Account Is Compromised?
If you believe your account has been compromised:
- Immediately reset your password.
- Review your account settings to ensure no unauthorized changes have been made.
- Contact Ledn: Visit our Help Center and submit a request for assistance as soon as possible.