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Transactions Accounts

Deposits & Withdrawals

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María

How do I deposit funds into my Transaction Account?

Depositing digital assets into your Ledn Transaction Account is straightforward and secure. You can deposit BTC, USDC, ETH, or USDT using the following steps:

Step-by-Step Guide:

  1. Log in to your Ledn account at https://ledn.io/ 
  2. Select your Transaction Account (BTC, USDC, ETH, or USDT).
  3. Click the "Deposit" button.
  4. For USDC, USDT, or ETH, if this is your first time depositing, generate a deposit address.
  5. Copy the address or scan the QR code to ensure accuracy.
  6. Send the funds:
    • For BTC, ensure you are sending via the Bitcoin network.
    • For USDC, USDT, or ETH, ensure you are using the Ethereum network (ERC-20).
  7. Your deposit will appear once confirmed:
    • BTC deposits: Require 6 confirmations.
    • USDC, USDT, or ETH deposits: Require 10 confirmations.

Important: Ensure you are using the correct network for deposits. Sending funds via unsupported networks may result in permanent loss.

María

How do I withdraw funds from my Transaction Account?

You can withdraw BTC, USDC, USDT, or ETH to an external address by following these steps:

Step-by-Step Guide:

  1. Log in to your Ledn account.
  2. Select the Transaction account (BTC, USDC, USDT, or ETH) 
  3. Click the "Withdrawal" button.
  4. Enter the withdrawal amount and the destination address.
  5. Insert your 2FA code (if required).
  6. Click “Submit.”

Important: Always send BTC to a Bitcoin on-chain address and USDC/USDT/ETH to an ERC-20 Ethereum address. Sending assets to incorrect or unsupported addresses may result in loss of digital assets.

María

I requested a withdrawal from my Transaction Account to an external address. How long will it take?

María

How do I troubleshoot failed withdrawals?

If your withdrawal request has failed, here are some common issues and solutions to help you resolve it:

  1. Browser Compatibility: Ensure you are using Google Chrome. If you're having trouble, try switching to incognito mode or using a different browser.
  2. Minimum and Limit Amounts: Verify that the amount you are trying to withdraw meets Ledn’s minimum withdrawal amount and does not exceed the withdrawal limit for the asset (BTC, USDC, USDT, or ETH).
  3. Correct Address: Double-check the withdrawal address for accuracy. Ensure there are no blank spaces before or after the address or the amount.
  4. Safelisted Address Modifications: Have you modified (added, removed or edited) any of your safelisted addresses in the past 48 hours? If so, withdrawals to any external address may be temporarily disabled due to the 48-hour cooldown period. You’ll need to wait until the cooldown period expires before attempting the withdrawal again.

María

How do I track my deposit and withdrawal history?

Tracking your transaction history on Ledn is easy. Follow these steps:

  1. Log in to your Ledn account.
  2. Go to the "Transaction Account" section of your dashboard and click the selected asset (BTC, ETH, USDC or USDT Transaction Account).
  3. Download your deposit and withdrawal history as a CSV by clicking the “Download CSV” button.

This will help you maintain a record of your transactions for financial planning or reporting.

María

How much does a withdrawal cost?
  • BTC withdrawals: No Ledn fee, but Bitcoin miner fees apply.
  • USDC/USDT withdrawals: A flat fee of 15 USDC or 15 USDT.
  • ETH withdrawals: A flat fee of 0.009 ETH.

Check the Rates and Withdrawal Terms page for additional information.

Ledn Transfer

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María

What is Ledn Transfer, and how does it work?

Ledn Transfer allows you to send BTC and USDC to other Ledn clients using their Ledn Handle or email address. This service is secure, fast, and free.

Key Features:

  • No fees for transfers between Ledn clients.
  • Use of Ledn Handles simplifies sending funds.

Are transfers instant?

Once initiated, transfers leave your Transaction Account and await the recipient’s acceptance. If the transfer is not accepted within 30 days, the funds are returned to your Transaction Account.

María

Can I use Ledn Transfer to send BTC or USDC to non-Ledn clients?

Yes, you can send BTC or USDC to non-Ledn clients by entering their email address. The recipient must create a Ledn account to accept the transfer. Availability of Ledn accounts may vary by region.

María

What is a Ledn handle, and how do I create one?

A Ledn Handle is a unique identifier that allows clients to send and receive BTC or USDC quickly.

How to create a handle:

  1. Log in to your Ledn account.
  2. Go to your dashboard and click "Claim your handle."
  3. Choose a handle that is between 3 to 25 characters in length.
    • Restrictions: Handles cannot contain spaces, special characters, or be an email or wallet address.
  4. Confirm your handle once you’ve selected it.

Note: You cannot change your Ledn handle once it’s created.

María

What are the transaction limits for Ledn Transfer?
  • Minimum Transfer Size: $5 USD equivalent in BTC or USDC.
  • Maximum Daily Transfer (non-Safelisted): $2,000 USD equivalent.
  • Maximum Daily Transfer (Safelisted): $5,000 USD equivalent.

To Safelist a recipient, go to the "Security" tab in your profile. This will increase your daily transfer limits and provide additional security.

About Transactions Accounts

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María

What is a Ledn Transaction Account, and what can I do with it?

A Ledn Transaction Account is a non-interest-bearing account designed to help you manage your digital assets on the Ledn platform. This account serves multiple purposes, including:

  • Deposits and Withdrawals: Add or remove assets like Bitcoin (BTC), USD Coin (USDC), Ethereum (ETH), and Tether (USDT).
  • Access Other Products: Access and manage Ledn products like Loans, Trade, and Growth accounts. 
  • Transfers: Use Ledn Transfer to send and receive BTC/USDC to/from other Ledn clients.
  • Top-Up and Auto Top-Up: Automatically maintain sufficient account balances for various product management activities on Ledn.

Note: Transaction Accounts may vary by jurisdiction. You can check availability in your location by visiting our eligibility page here.

María

What is the difference between a Growth account and Transaction account?

A Growth account is an account where you can earn interest. It is only exposed to the counterparties that generate your yield, meaning it is isolated from the risks of other Ledn products and services, and it will not be affected in the unlikely event of a Ledn bankruptcy.

In the event of a non-performing loan, Growth account clients will be able to access unimpaired funds quickly, rather than having the unimpaired assets tied up in tedious bankruptcy proceedings.

A Transaction account is a non-interest-bearing account for adding and withdrawing assets, and managing your Ledn products and services like Loans, Trade, Transfer and DCNs. Transaction account assets are primarily held in cold storage. Your Transaction account is where you can add assets to your Growth account, and the destination for assets you withdraw from your Growth account.


You can switch between Growth and Transaction accounts at any time.

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