Can I Close My Ledn Account If I No Longer Wish to Use It?
Yes, you can close your Ledn account if you no longer wish to use the platform. Closing your account is a straightforward process, but there are a few things you need to consider before doing so.
Steps to Close Your Ledn Account:
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Ensure There Are No Active Loans, DCNs or Digital Assets held in Growth Accounts:
- Before closing your account, make sure that any active loans are repaid and that you have withdrawn funds from your Growth Accounts or any other Ledn services.
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Withdraw All Remaining Balances:
- Go to your account dashboard and withdraw all your remaining funds to an external wallet.
- Please make sure you comply with the minimums detailed here.
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Contact Ledn Support:
- Once your account is clear, visit our Help Center and submit a request to close your account. Provide details to ensure that there are no remaining obligations or balances on your account.
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Confirm Closure:
- After submitting the request, Ledn will process your account closure and confirm via email once the process is complete.
Are There Any Penalties or Issues If I Close My Account?
- No Penalties: There are no penalties for closing your Ledn account.
- Cooling-Off Periods: If you recently added or modified safelisted addresses, there might be a cooldown period of up to 48 hours before withdrawals can be processed.
- Service Re-Entry: Once your account is closed, if you wish to rejoin Ledn in the future, you will need to go through the account creation and KYC process again.
Additional Details:
Record-keeping: Ledn may keep records of your KYC documentation for a certain period, as required by regulatory authorities, even after account closure.